Sorso Wellness Water offers a 5-year limited warranty on our shower head water filters, ensuring they are free from defects in materials and workmanship under normal use.
This warranty covers any malfunctions or damages directly caused by the company, including manufacturing defects and issues related to installation.
However, the warranty does not cover damages resulting from acts of God, such as natural disasters or environmental factors, or any damages incurred during delivery, improper use, neglect, or unauthorized modifications will void the warranty.
If you need to make a warranty claim, please contact our customer service team with proof of purchase and a detailed description of the issue.
We are committed to ensuring your complete satisfaction with our products.
Please note that regular filter changes are required every three months for optimal performance, and these filter replacements are not covered